Terms & Conditions

 

These Terms & Conditions govern the use of the products and services offered by Ellalace. By accessing or using our products, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our products.

1. Product Information: Ellalace provides a curated selection of lingerie pieces, including but not limited to the Alba’s Elastic Bra and Alicia's Strappy Harness. Each product is designed with a focus on adjustable fits and high-quality materials to cater to diverse body types. It is essential to review product descriptions and specifications before making a purchase to ensure compatibility with your needs.

2. Order Acceptance: All orders placed through Ellalace are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.

3. Payment Terms: Payment for products must be made at the time of order placement. Accepted payment methods will be specified at the time of checkout. All transactions are processed securely to protect your financial information.

4. Shipping and Delivery: Shipping times may vary based on location and availability of products. Ellalace is not responsible for delays caused by external factors such as weather, natural disasters, or carrier delays. Customers will receive tracking information once their order has been shipped.

5. Returns and Exchanges: Customers may return or exchange products within a specified period, provided that items are in their original condition and packaging. Specific return policies will be outlined at the time of purchase. It is advisable to retain proof of purchase for any returns or exchanges.

6. Intellectual Property: All content, trademarks, and other intellectual property associated with Ellalace are the property of the company. Unauthorized use of any materials is strictly prohibited and may result in legal action.

7. Limitation of Liability: Ellalace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the maximum extent permitted by law.

8. Governing Law: These Terms & Conditions are governed by the laws of the jurisdiction in which Ellalace operates. Any disputes arising from these terms will be resolved in accordance with local laws.

By using our products, you acknowledge that you have read, understood, and agree to these Terms & Conditions. For any questions or concerns regarding these terms, please contact our customer service team.